The Langham Sydney

Andrew Walker★★★★★★★★★★5.03 weeks ago

My wife and I returned to our 'Home away from home' in Sydney, for 2 nights in April. This year, we were celebrating both of our birthdays. We go every year and we just love the feeling that we get there, the amazing staff and the delightful food offerings. This time, I booked a dinner at The James Restaurant for our first night and it was amazing. We celebrated a milestone birthday for my wife. We met up with our friend, Steve in the Observatory Bar on our second night, to have dinner and drinks. He and Edward always make our dinners a highlight and a meal there is always fun. We have been to many hotels around the world on our birthdays and anniversaries, but when we are in Sydney, we stay at the Langham. Some hotels are more generous, offering bottles of wine, various cakes, chocolates, etc. The Langham Sydney gave us their usual macarons for two and two bottles of Italian mineral water. After over 10 stays at this hotel, I think they could do much better for returning customers. This time we booked a Deluxe King Harbour room which is one of the nicest rooms available. The king bed is comfortably firm and it is easy to sleep well. The room coffee and tea is okay, but on arrival we sat and drank barista-made coffee in the lobby. The room we chose, affords views of boat, ferry and cruise ship traffic on the harbour during the day and a great evening sunset view, as well. We love having a bath in the evening and we enjoy the spacious bathroom, and plenty of hot water day or night. The air-conditioning in the room is adjustable, to a small degree. We had a buffet breakfast on the day that we left and noticed the service had changed quite dramatically this year, with many of the unique offerings gone and a new service of one, large, hot meal per customer. We prefer to chose small amounts of everything, rather than 1 large plate. We are sad that the oat porridge is gone and the self serve, large, rolled, Italian sausage is no more. My wife is concerned that the main, breakfast meal is too large for older people, like us. Providing an optional small serve, would cut down on wastage. Most times during a two day stay, we have clothes cleaned by the hotel washing service and we have found the prices in the hotel are better than our local drycleaners, and the hotel does a better job on delicate clothes. Clothes are returned to the room after cleaning, very efficiently and on time. Despite minor failings, a stay in this fabulous, prestige hotel is highly recommended.

Naddya Montoya★★★★★★★★★★2.05 months ago

I wanted to write about my Afternoon Tea experience I had last Sunday (11/1). It was a birthday celebration for a friend. We had booked Classic Afternoon Tea for 6 people,We had vegan and vegetarian options for 3 of us, the rest normal menu. We came on time to our booking at 2.30 pm, but the food came out one hour after. We pointed out to the waiter that the food was taking a long time. The tea was not hot enough and service slow. It wasn’t even busy, it all felt a bit rushed to be honest. The Spanish talking waiter was lovely and accomodating. When the food finally came out it was all vegetarian/ vegan option, one looked from normal menu. Because the food came out late they told us the kitchen was closing and they could not amend any more food from the non vegetarian menu. Very disappointed as we paid specifically to get the right order for each person . Also to mention they offered free sparkling as a compensation, but some of us don’t drink alcohol. Overall the location and venue is beautiful.

Cara c★★★★★★★★★★2.02 months ago

Been coming here for the last 5 years for our anniversary because of great service and genuine care. Unfortunately this we were disappointed. I’m not sure if management has changed, but they made us feel like just another booking. Nothing special to remember us, placed us in an incorrect room with some awful Neighbours next door telling us to be quiet at 630pm and banging on the wall (we were speaking at a normal volume), robe with a hole in it for my son (and I had to ask for the robe- usually they provide it). We had to move rooms late in the evening and I had a funeral to attend the next day. New room had no robes in it at all. My son usually has some toiletries provided- this year there was nothing. Even small things like the soap dispenser having no soap in it, or room service taking over 20 mins to bring up a straw to our room (and we had to prompt them again) after I explained my young child really needs it to have milk in the morning. We use to come here because the service was impeccable. This year, I feel we paid full price for quite average service. Also, we have sent you a review about a week ago and there has been no follow up. At checkout, nobody asked how was your stay. Very disappointing.

Снежана Чернова★★★★★★★★★★5.05 months ago

We stayed at the Langham Hotel from 1–3 January 2026 and truly enjoyed our stay. The hotel was exceptionally clean, comfortable, and a pleasure to live in. The atmosphere is cosy, welcoming, and very accommodating. The breakfasts were delicious, and the observation bar treated us wonderfully. Having a spa centre as part of the hotel facilities made our stay even more special. There is absolutely nothing to regret. Thank you to the entire staff for such a memorable experience.

Genevieve Loxley (Soap Lab Melbourne)★★★★★★★★★★5.04 months ago

I only went to the spa the hotel is luxury old world style. The spa was probably the best I've been to in a long time. The indoor pool was super clean. Massage was beautiful. I highly recommend the spa and it was raining when I left and they gave me an umbrella when I told them I wasnt staying there. They just went that extra step that make you want to come back. Go have a massage 💆‍♀️